Providing quality customer service for over 75 years

I bought a truck from Humphries & Parkes and, unfortunately, the engine failed within 24 hours. It was frustrating, and the repair took a few weeks with a bit of back and forth along the way.

That said, Sam and the team were professional throughout and provided me with a courtesy truck while mine was being repaired, which I really appreciated.

I’ve now had my truck back for a few weeks and it’s been running perfectly with no issues.

Thank you to Sam and the whole team for putting things right. It’s easy to judge a company when everything goes smoothly, but what matters is how they deal with problems, and I can’t fault the way they handled mine. I’d happily recommend Humphries & Parkes.

Having bought a Jimny in April and received fantastic service at that time, this morning I sent an email enquiry relating to a minor matter of clarification.
I received an instant response and also a video explanation of how to do what I wanted to do. I have had nothing but the very best service and support from this garage.
I live more than 180 miles away but when I need a Suzuki product H and P is where I shall go. No question about it.

The staff at Humphries & Parks were good because they were attentive and listened carefully to what our family needed regarding our young child. The advice given reflected the appropriate choice of vehicle to facilitate our needs, but also added their personal opinion of what vehicle would stand out for us. We were open to hearing their advice, but were grateful that Melissa was always open to answer questions.

The purchase of my Kia Niro from start to finish was excellent. Melissa Post was very informative and very helpful. All the way to when I drove my car off. She still answered my questions. Thank you for a great service. I will more definitely be back and recommend Humphries and Parks to any friends and family 🙏🏽